There is on-going discussion about the plan to revamp the motor insurance claims scenario and perhaps establish a no-fault claims procedure or such similar scheme.
The existing grievances centre around the difficulties and delays faced by a person who has suffered personal injuries or property damage as a result of a motor accident and wants to claim against the other party who is at fault.
To start with, it is said that the other party seldom responds to the initial demand of the aggrieved party. Otherwise the aggrieved party may be referred to the insurers who will ask for details of what is to be claimed and the basis for such claim.
If the other party is identified or otherwise known, such party may provide the necessary information about himself and his insurers to the aggrieved party. Otherwise if only the number of the vehicle is known, the aggrieved party will have to obtain the information from the relevant department.
The aggrieved party will also have to obtain the police reports, sketch plan and details of any prosecution instituted against the other party, and the outcome of the prosecution, if available.
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